The Grievance Redress Committee (GRC) will generally be headed by the Director and 3 senior faculty members. The institution should have Proper mechanisms for registering and disposing of Grievances. Grievances can be conveyed directly or through phone or by online mechanism to the Grievance Redressal Committee.
A student/ staff shall first present his/ her complaint verbally/ in writing to the concerned head of the Department. The HoD is requested to address/ resolve the issue within Five Working days.